Fairfax, VA, July 2022 – Thompson Greenspon, a leading accounting firm, announced today that they have won the Best of Accounting® Award for providing superior service to their clients. ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2022 Best of Accounting winners are 60% more likely to be satisfied than those who work with non-winning firms.
Thompson Greenspon received satisfaction scores of 9 or 10 out of 10 from 85.6% of their clients, significantly higher than the industry’s average of 50% in 2022. In addition, the firm received a Net Promoter® Score of 82.2%, more than double the industry’s average of 39% in 2022.
Chip Helme, Managing Principal of Thompson Greenspon, says “It is an honor to win the Best of Accounting® Award once again this year. Our firm is always aiming to exceed client service expectations and we are proud to state that our Net Promoter® Score for 2022 was our highest yet.”
“Winners of the 2022 Best of Accounting® Award for client satisfaction have demonstrated their commitment to delivering exceptional client service, even as COVID-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Accounting® winners alongside feedback from their actual clients on ClearlyRated.com!”